Sometimes - not always, but sometimes - raw functionality wins out.
Case in point: I wanted to create a Google document for sharing that would contain a list of directory names in a two-column table so that a group could comment on the names. I figured that would be easy: paste the list into a document, select all of the names, and insert a table. Nope - Google docs apparently can't do that.
I had to first create that table in Word, then select that table and past it into my G-doc, where it was promptly recognized.
Welcome to the world of using bits and pieces of various applications to get the whole job done. The concept is a little like the Unix paradigm of creating lots of little single-function programs and then allowing us to connect them together with the "pipe" operation. It worked great and assuming you knew all the little programs that were on a Unix system, you could build your own little stream of simple tasks to accomplish a much more complicated problem.
Now that we have way more computer power and functionality, we're reduced to emulating the pipe mechanism with manual cut-and-paste operations.
This is progress?
Tuesday, May 28, 2013
One uninstall invalidates another...
Here's a mess for you: uninstalling one product fouls the registration for another. This involves Microsoft SQL Server, Nuance PaperPort, and Nuance PDF Converter.
I uninstalled MS SQL Server 2008R2 from my development machine. Took awhile but seemed to work just fine.
Unfortunately when I opened Nuance's PaperPort Pro and opened a document, PDF Converter opened and displayed an activation dialogue box which I responded to.
No problem... right? Wrong.
Once that happened, PaperPort throws a watermark on all my documents:
DocuCom.PDF Trial
www.pdfwizard.com
Tech support at Nuance was no picnic... telephone quality to whichever country I was connected to was horrible. I could hardly understand the support reps because of the fuzziness and static on the lines. Four calls/transfers later, I'm told to uninstall and reinstall the program. I go back to my downloaded installer (was version 14.1), reinstall PaperPort and now I only have version 14.0 (14.1 fixed a file handling bug I had reported).
So what are my options at this point:
- Stick with the 14.0 version and hope that that bug doesn't come back to bite me again.
- Make another long, unintelligible call and pay more money to get the latest installer download link.
Yuck! I don't know if it's Microsoft's screw-up or Nuance's, but in the end it's the customer that gets screwed.
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